I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.

Slipped on a wet floor in a shop or tripped on a broken pavement? If you were injured in a public place due to someone else’s negligence, we help you claim compensation.
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Complete our enquiry form and we will contact you as soon as possible

What Is a Public Accident Claim?
A public accident claim is the legal process of seeking compensation if you were injured in a public place due to someone else’s negligence. Councils, businesses, landlords, and event organisers have a legal duty to make sure their premises and spaces are safe for members of the public.
If they fail in that duty and you are injured, you may be entitled to compensation for your injuries, financial losses, and the wider impact on your daily life. If your accident happened in the last three years, LITKRAFT can help you start your claim and guide you through the process.
Who Can Claim After an Accident in Public?
If you were injured in a public place because of unsafe conditions, you may be able to claim compensation. The law requires councils, property owners, and businesses to take reasonable steps to protect visitors.
You may have a valid claim if you were injured in:
Supermarkets, shops, and shopping centres – for example, slipping on wet floors without warning signs, tripping over loose mats, or being struck by falling stock.
Restaurants, cafés, pubs, and bars – including burns from unsafe equipment, falls on poorly lit stairways, or slips in kitchens and toilets.
Gyms, fitness centres, and swimming pools – such as accidents caused by faulty treadmills or exercise machines, broken free weights, slippery poolside tiles, wet changing room floors, or lack of proper supervision during exercise classes.
Pavements, footpaths, and roads maintained by local councils – accidents may result from potholes, uneven paving slabs, broken kerbs, or inadequate street lighting.
Parks, playgrounds, and open spaces – for example, damaged swings or slides, unsafe sports pitches, poorly maintained fencing, or hidden hazards on grass areas.
Public transport hubs and car parks – slips on wet train platforms, falls on broken steps, faulty escalators or lifts, or accidents in bus stations or car parks.
Stairways and shared spaces – caused by broken handrails, unsafe stair treads, or poorly maintained flooring.
Events and entertainment venues – cinemas, theatres, stadiums, concerts, or festivals where accidents may happen due to overcrowding, poor crowd control, or unsafe seating and walkways.
In these cases, compensation may be sought against:
Local councils and authorities
Businesses and retailers
Landlords and property owners
Transport companies and operators
Event organisers and contractors
Why Choose LITKRAFT?
Public accidents can leave you with pain, financial difficulties, and uncertainty about the future. LITKRAFT is here to make the process as simple and stress-free as possible:
We speak your language
14 years’ experience – over 21,000 successful claims, £51M+ recovered for clients
93% of clients come via recommendations
24/7 new accident helpline
Free home or hospital visits anywhere in the UK
Work with leading UK personal injury solicitors
Regulated claims management company
Fast, confidential, and hassle-free claims process
Common Causes of Public Accidents
Accidents in public places can happen in many ways when proper safety standards are not followed. Common causes include:
Slips, trips, and falls on wet floors, icy pavements, uneven surfaces, or poorly lit stairs
Falling objects in shops, warehouses, or entertainment venues
Faulty gym equipment, broken exercise machines, unsafe free weights, or slippery swimming pool areas
Damaged playground equipment, unsafe sports fields, or poorly maintained park areas
Unsafe transport hubs – wet platforms, broken steps, faulty barriers, escalators or lifts
Poor maintenance – loose handrails, cracked flooring, damaged stair treads
Lack of hazard warnings – no signage for spillages, construction works, or temporary hazards
Overcrowding, poor crowd control, or unsafe facilities at events and festivals
All of these hazards are preventable. If those responsible fail in their duty of care, they can be held accountable through a public accident compensation claim.
What You Can Claim For
A successful public accident claim can cover:
Physical injuries and pain and suffering
Psychological distress caused by the accident
Medical treatment, rehabilitation, and ongoing care costs
Loss of earnings and reduced future earning capacity
Travel expenses and other out-of-pocket costs
Damage to personal belongings such as phones, glasses, or clothing
Costs of cancelled gym memberships or activities you can no longer take part in
Home or vehicle adaptations required after a serious injury
How Much Compensation Could You Get?
Every public accident claim is unique. The amount of compensation depends on:
The medical evidence of your injury and how long recovery takes
Whether you are left with permanent symptoms or disability
Loss of wages and future impact on your ability to work
Medical and rehabilitation expenses
The effect on your independence, wellbeing, and quality of life
Your solicitor will use medical reports, financial records, and official Judicial College Guidelines (JCG) to calculate a fair and accurate settlement.
Our No Win No Fee Claims Process
Free Consultation – We assess your case and explain your options
Evidence Gathering – Accident reports, photos, witness statements, medical records
Medical Assessment – Independent report on your injuries
Negotiation – Your solicitor seeks the highest possible settlement
Settlement or Court – If liability is disputed, we are ready to take your case to court
No Win, No Fee – If your claim is unsuccessful and you have been honest and cooperative, you won’t pay your solicitor’s fee.
Time Limits for Public Accident Claims
Adults: 3 years from the date of the accident
Children: Until their 21st birthday
Fatal accidents: 3 years from the date of death or the discovery of the cause
Contact Us for Your FREE Claim Assessment
Call 0208 635 5555, request a callback, or use our quick online form.
We’ll confirm within minutes if you may have a case.
Home or Hospital Visits – We’ll come to you anywhere in the UK at no extra cost. Whether you’re at home, in hospital, or in a rehabilitation centre, we’ll gather evidence, take statements, and guide you through the claims process—so you can focus on recovery while we handle the legal side.
for a FREE consultation
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I am very impressed with the service provided. Thanks to LITKRAFT assistant I was able to prove my innocence. Third party was denying the damages suffered, but we never gave up, resulting in a settlement of compensation that I was really happy with.

If you had an accident – immediately call LITKRAFT. They are true professionals and it really shows, as they can tell you straight away if you have a case. When I had another accident I emailed all details to them and they called me back within 20 min.

Great company, fantastic staff who are just a phone call away to help. They were very patient in explaining every document received from solicitors or doctors. When we first started the claims process, the other party tried to deny liability, but LITKRAFT solicitor fought my case in court and won it. I was delighted with the process and I couldn’t have asked for anything more from LITKRAFT.

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