Complaint Procedures

We pride ourselves on delivering a high standard of customer service to all our clients, and this is supported by our strong company policy on no cold calling. If however you are unhappy with the service you received from LITKRAFT, please let us know so that we can learn and improve from your suggestions.



LITKRAFT may decline to consider complaints that are made more than six months after the complainant became aware of the cause of complaint.

The details for the Financial Ombudsman are as follows:

Financial Ombudsman Service
Exchange Tower, Harbour Exchange, London, E14 9SR
Online: https://www.financial-ombudsman.org.uk/

Tel: 0800 023 4567