LITKRAFT won’t pass your details on to anyone else unless you tell us we can.

LITKRAFT LTD (“LITKRAFT” or “we” or “us” or “our”) are dedicated to protecting and respecting your privacy.

This privacy policy (along with our terms and conditions and any other documents mentioned) sets out the basis on which any personal data you provide or we gather from you, will be processed by us. Please read the following to understand our views and practices concerning your personal data and how it will be treated. By visiting our website or using our services you are agreeing and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is LITKRAFT whose registered office is Sterling House, Fulbourne Road, London E17 4EE. Our registration number with the Information Commissioner’s Office is Z3022148. Our nominated representative for the purpose of the Act is Arturas Janavicius.

 

Information we may collect from you

You may give us information about you:

1. When speaking with our team;

2. When corresponding with us via letter or email;

3. When filling in forms on our website http://www.litkraft.co.uk or such other website as may replace it from time to time (“our site”); and

We might gather the following information about you:

1. Your name; contact details such as address, email address and phone number; date of birth; insurance details; personal description and photograph; financial information; details regarding your health and injury and any other information which could be relevant to your claim. It is important to LITKRAFT that our service is accessible to all accident victims. While before processing personal data, we always attempt to obtain permission from the injured party, this is not always possible (e.g. when the accident victim is a child, non-English speaker, elderly/infirm relative). In these cases, it will be needed to take information from a third party.

2. Technical information, such as the internet protocol (IP) address, browser type and version, browser plug-in types and versions, time zone setting, operating system and platform; and

3. On condition that you have given the necessary permission to your solicitor, we may receive information;

  • from one of our panel solicitor companies or other person, firm or corporate entity (such as insurance providers, medical practitioners, and costs draftsmen) dealing with your claim;
  • from any individual, firm or corporate entity relating to your claim; and
  • from other third parties who could help to process your case

Cookies

We do use cookies in the use of obtaining and storing information from you. Cookies are pieces of information in the form of a text file, generated by a web server and placed on an Internet users hard drive. Cookies make browsing a web site more efficient and convenient for users. Due to the diverse requirements of and technologies used by users of websites, it is common practice to use software that generates various statistics, for example, about time spent by users browsing particular pages and which browser they use. This allows us to ensure we concentrate our efforts on the most popular areas of our website and that technically, our website is available to users of all available technologies. The software does not record personal information

By continuing to browse the site, you are agreeing to our use of cookies. For more information on cookies, their use and blocking them you may want to visit www.aboutcookies.org.

What we do with your information

As long as you have given the necessary permission to LITKRAFT, we will use your information:

1. To provide you with the information, products and services that you request from us. For example, we may pass on your information to one of our panel solicitor firms so they can start work on your claim if you have given them the permission to access the data given to LITKRAFT. The data that we might collect from you will be kept on our database and can only be accessed by our selected panel solicitor firm if you give them access to that database.  The panel solicitor and LITKRAFT will continue to exchange data about you in order to update each other with further details about your claim (for example, any compensation you have received). We will use information given by our panel solicitors to measure the quality of the service you receive and communicate with you. The solicitor’s firm will use information about you provided by us to manage your claim and check the quality of the service provided;

2. To inform you about other similar services we offer;

3. To notify you about any changes to our services;

4. To certify that content from our website is presented in the most effective manner for you and for your computer;

5. To administer our website: troubleshooting, data analysis, testing, research, statistical and survey purposes; and

6. To measure or understand the effectiveness of advertising we use

 

We may only disclose your personal information if:

1. Buying or selling business or assets. In that case, we may disclose your personal data to the prospective seller or buyer of such business or assets;

2. In order to comply with any legal obligation, or in order to enforce or apply our terms of use http://litkraft.co.uk/terms/  and other agreements; or to protect the rights, property or safety of LITKRAFT, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

3. We will keep your information for 6 years (or a period we deem reasonably necessary) after which we will take sensible steps to remove and delete your information from our records.

Where we store your information

1. Collected data may be transferred and stored outside the European Economic Area (“EEA”) and/or it may be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will do our utmost to ensure that your data is treated securely and in accordance with this privacy policy.

2. All information you provide to us is stored on secure servers.

Your rights

1. Our site may contain links to and from other websites. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please do check these policies before you submit any personal data to these websites.

2. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to an appropriate fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy and cookie policy are welcomed and should be addressed to LITKRAFT LTD of Sterling House, Fulbourne Road, London E17 4EE.